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Terms and Conditions

Product Disclaimer 

Our Textiles are developed on hand looms and yarn dyed with natural ingredients like plants, herbs, shrubs, etc. Our pieces may have weaving and dyeing irregularities. Handcrafted textile's irregularities enhance the product's uniqueness and appeal.

Make-to-order

All the products are made to order.

Shipping & Delivery 

Domestic- We offer free shipping within India. The product will be dispatched in 12-15 days after receiving the order and delivered in 3-5 business days.

International- International shipping will be charged and is visible while placing the order. The product will be dispatched in 12-15 days after receiving the order.

Returns and Exchange

We do not accept return as the products are made to order. The items can be exchanged in case of faulty/damaged and not what you ordered. The product must be unused, unworn and unwashed and must have the original tags intact. Itya holds the right to refuse any exchange that does not comply with the above. The cost of shipping for the products to be exchanged shall be borne by the customer. Please write to us at ityabysamatajain@gmail.com for any related issues.

Refund

We do not offer a refund on any purchases.

Privacy Policy

We respect and are committed to protecting your privacy. Publishing, selling or renting any personal data or information to any third party, without your consent, is against our ethic. Our website encrypts your credit card number and other personal information using Secure Socket Layer (SSL) technology to provide for the secure transmission of all data. Employees found in violation of our privacy policies, strict action with be taken against them in an endeavor to protect your confidential information and data.

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